Refund Policy
Try before you buy: every product has a free trial, so subscriptions are not refundable.
Draft pending legal review
Free trial first
Every product can be evaluated free of charge before purchase, without a card or an account. Please use the trial to confirm the product fits your needs.
No refunds
Payments for subscriptions, including renewals and additional seats, are non-refundable, except where a refund is required by applicable law. Paddle.com, as Merchant of Record, handles any statutory refund rights that apply to your purchase.
Cancelling and reducing seats
You can cancel at any time to stop future renewals. You keep access until the end of the period already paid for. Seat reductions take effect at your next renewal and do not generate a credit.
If a refund is issued
If a payment is refunded or reversed, the licenses it paid for stop being valid, including license files issued for offline machines, which are added to the revocation list distributed with the apps.
Contact
Billing questions: support@nubestack.com.